Frequently Asked Questions
What is the entry fee?
The entry fee is $12.37 + GST for all children over 12 months from.
There is no admission fee for adults. Reservations are highly encouraged for all visits. We cannot guarantee availability for walk-ins and are not liable if you arrive without a reservation and are unable to join due to full capacity.
You can book your spot here. During busy times (like weekends) you must leave at the end of your play time slot, you may only stay passed your booking end time if a team member personally advices you that it’s okay to stay.
What ages is it for?
Our target audience are children 0-4 years old. Older siblings are welcome to join but not play. They may assist their younger siblings if needed but jumping or running around is not allowed. Any kids who don’t follow the rules will be asked to stop playing.
Do you offer party packages?
Yes, we offer fully private parties only. Please visit our Birthdays page to check out our options:
Where are you located?
Our address is 16406 Ellerslie Road SW. We are located south west Edmonton in Ambleside.
Are you a nut free facility?
Yes, we are a nut-free facility. However, some of our pastries and foods come from suppliers that process nuts. Please consume at your own discretion.
What are your cleaning protocols?
We clean and sanitize throughout the day to keep play safe and worry-free. Toys that go in the “tasted toys” bin or land on the floor are washed before returning to play. Tables are wiped after each family, and floors are cleaned as needed. At closing, we do a full deep clean of the space, including disinfecting the ball pit. Every week, each ball from the ball pit is removed and hand-washed for extra freshness.
Do you allow outside foods?
We don’t allow outside foods, however, we make exceptions for any person who requires a special diet as we understand not everyone can eat the same foods due to allergies or other dietary preferences.
Do you offer any vegetarian or vegan options?
Yes we do, our menu includes a total of 10 vegetarian options where 5 of them are vegan. Some of our other menu items can be customized to be made vegetarian too such as the avocado toast or quiche bites.
Do you offer any gluten free or halal options?
Yes we do, our menu includes the option to make some of our items gluten free or halal, such as the breakfast wrap, chicken wrap, quesadilla, caprese panini and more!